Saturday, April 30, 2011

On the PSN Shutdown, April 2011

So where I work, I've been seeing a lot of complaints, requests, and curiosity about:

What happened to the PlayStation Network
Who compromised it
When it's coming back
And, my absolute favourite:

What will they get for this COLLOSSAL inconvenience.

I work for Ask.com, as a community moderator in their open beta community project. If you're not sure about what it is, you can find it here. It's a wonderful little place, and I absolutely adore being there.

However, the thing that has been pissing me off super royally is the fact that people are (very loudly) running around the website saying 'I'm so sick of this, why can't they just fix the damn problem?' or 'What are we going to get for this?'

There are two inherent problems with these statements:

1 - They're making the faulty assumption that because the internet can be fast, that people who provide services here should be faster.
2 - That when they finally fix the problem, they deserve something for their lack-of-access troubles.

Here's a thought, you sillies; Instead of demanding a rush patch, where there are more holes in the service than there were before the problem happened, exercise this little known thing called patience and wait for the workers at Sony to a) fix the problem at hand, so your IDENTITY is safe from these people until they get more adventurous, and b) make the system better so that it won't happen for a long, long time.

You should not be concerned over whether or not you can access the network and buy games. If you gave a shit about your security, you'd be cancelling or requesting new credit cards, changing your e-mail passwords, and checking your mail for any fraudulent attempts at getting your identity from you.

LIKE SONY HAS SAID IN THEIR PRESS RELEASE:

Lookie, the one posted in this article RIGHT HERE.

You should also have found one from them, sent straight to you, in your e-mail inbox.

They both say the same thing:

They're working on fixing the problem.
They're concerned more about you protecting yourself than letting you play games.
They don't want this to happen again.

So please, please please please, shut the fuck up and wait a while. Rome was not built in a day, and your precious internet gaming will be back, hopefully better than ever.

Peace, Love, MarioKart.
~Dexie